YOUR IDEAS, CAREFULLY CONSIDERED

Some requests don’t fit a standard itinerary.

A surprise for someone you love, a cultural visit, a special gathering or a detail that would make your stay more comfortable. Tell us what you have in mind, and we will discuss how we may be able to help.

A terrace overlooking the vineyards at sunset

Begin with the experience you want to create.

Celebrations and thoughtful surprises

A birthday, anniversary or personal milestone can call for a little coordination behind the scenes. We discuss the setting, timing and services that may suit the occasion.

Culture and local discovery

If you would like to explore the region beyond cellar visits, tell us your interests. We can discuss possibilities involving local heritage, cultural visits or suitable professional guides.

This may include Reims’ architectural heritage, monuments and museums, with a professional guide where appropriate. Access, opening times and any guided format are checked for the proposed visit.

Practical arrangements that matter

A specific schedule, a group request or several services that need to work together may benefit from a personal point of contact. We help clarify the needs and explore the arrangements available.

A picnic basket beside a vineyard path
Preparing the details of a personal visit

The details help us understand the request.

There is no need to arrive with a finished plan. Start by telling us who the request is for, when it should take place and what would make it successful for you.

A preferred atmosphere, a budget range or something you would like to avoid can be as helpful as a detailed wish list. If the occasion is a surprise, let us know which communication details we should use.

We will distinguish the parts we can arrange from those that require confirmation by a venue or specialist provider.

An idea becomes a plan, one detail at a time.

01

Understand

We discuss the purpose, timing, people involved and practical constraints.

02

Explore

We check suitable options with the relevant partners and explain what appears feasible.

03

Confirm

We agree on the scope, costs and conditions before making the arrangements that require your approval.

Not every idea can be fulfilled exactly as imagined. If a request is not possible, we will say so and discuss alternatives where appropriate.

Before you share your idea.

As early as possible if the request involves a particular date, venue or several providers. You can still ask about a last-minute need, subject to what is available.

The scope depends on the request. We will discuss whether it fits our services and whether specialist support is needed.

Let us know who should be involved and which contact details are appropriate. We can agree on a communication approach before discussing the details.

The proposal explains the services, fees and relevant third-party costs before you decide to proceed.

GOOGLE REVIEWS

The moments our guests remember.

Read what guests have shared about their experience with My Champagne Concierge.

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Adrianna Blaul profile picture
Adrianna Blaul
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Best experience of tour. Discussion of history , the landscape and what makes this région special. Tasting superb. Merci Benjamin and Pierre Emmanuel
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AR C profile picture
AR C
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Benjamin is amazing at what he does! He got us a last minute reservation at Ruinart for a blanc de blancs champagne tour for 3! He communicates beautifully and clearly, clears all doubts and makes the whole booking process so seamless ! With most of the champagne houses sold out and fully booked when we got to reims, Benjamin was a saving grace and made our trip a delight! He is certainly well connected and a pleasure to talk to, very knowledgeable as well!
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Guillaume Dzitko profile picture
Guillaume Dzitko
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Benjamin is absolutely wonderful as a concierge and as a human being! If i could give 10 stars I would
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Nicole Fisher profile picture
Nicole Fisher
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Thank you Benjamin for professional and efficient services provided. Your knowledge and your networks made our visit to Champagne memorable and hassle free.
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josh poles profile picture
josh poles
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Benjamin was so helpful and arranged great tours for us.
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Theresa Schneckenreither profile picture
Theresa Schneckenreither
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Super Service! Wir haben Benjamin per Whatsapp geschrieben, was wir uns für den nächsten Tag wünschen und innerhalb kurzer Zeit war der fertige Plan da. Am Tag des Ausflugs hat alles so funktioniert, wie von Benjamin angekündigt. Preis, Leistung - alles super. Es war ein sehr schöner Tag!
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Kieran Ewald profile picture
Kieran Ewald
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An Unforgettable VIP Experience with Benjamin from My Champagne Concierge SUMMARY: Benjamin from My Champagne Concierge in Reims provided an unforgettable VIP experience, effortlessly handling everything from transfers and tours to bar and restaurant reservations. His professionalism, friendliness, and incredible connections made our trip seamless and luxurious. Highlights included securing an exclusive English tour at Ruinart and arranging a private tasting with a top wine producer. We always felt like his top priority, and we're excited to explore more of his exceptional services in the future. Highly recommended for a once-in-a-lifetime Champagne region experience. FULL REVIEW: From the moment we arrived in Reims, Benjamin from My Champagne Concierge turned our trip into an unforgettable VIP experience. We discovered Benjamin through our hotel, and from the very first contact, his impeccable communication set the tone for our entire stay. Benjamin's professionalism, friendliness, and passion were evident from the start. He was always 10 steps ahead, ensuring that nothing was ever an issue. His connections and knowledge of the Champagne region went beyond our highest expectations. One standout moment was when we struggled to book an English-speaking tour at Ruinart, our favorite champagne house. Despite our efforts, we could only secure a French-speaking tour. Within minutes of contacting Benjamin, he miraculously arranged an earlier English-speaking tour for us. This level of service was just a glimpse into the extraordinary experience he provided. Benjamin handled everything with ease, from transfers and half-day tours to local knowledge and reservations. He also assisted with bar and restaurant reservations, ensuring each venue was of great quality and prepared to spoil me for my birthday. He worked exceptionally hard to make us feel like his only VIP clients, despite managing numerous others with competing priorities. With Benjamin, we always felt cool, calm, and collected. The pinnacle of our trip was a private tasting and tour with one of the top wine producers in Reims, arranged exclusively by Benjamin. This unique experience was incredible and something we would never have achieved on our own. We feel we barely scratched the surface of his services, as he often mentioned many other offerings and exciting plans for the future. If you're planning a visit to the Champagne region, I cannot recommend Benjamin from My Champagne Concierge highly enough. His dedication to providing a unique and luxurious experience is unparalleled. Reach out to Benjamin to transform your trip into a once-in-a-lifetime journey through Champagne.
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Cla profile picture
Cla
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Une très belle journée passée avec Benjamin qui est aux petits soins pour ses clients, nous avons aussi apprécié sa très grande connaissance sur le vignoble, de bons conseils sur les bonnes adresses gastronomiques, et sur la région de Reims et Épernay en général. Nous sommes enchantés de notre journée, tout le programme était vraiment parfait 😊 Au plaisir de se revoir, Clarisse et Pierre

Tell us the idea you haven’t found on a menu.

A short description is enough to start the conversation. We’ll help you understand what can be explored.