A LOCAL RESOURCE FOR YOUR GUESTS
Personal Champagne experiences, with support for your team.
Help your guests discover the region through thoughtful arrangements and a local point of contact.
My Champagne Concierge works with hotel teams to discuss experiences, reservations and transportation around the needs of each visitor.
Extend the possibilities of your guest service.
Guests may arrive with a detailed Champagne wish list, or ask for help once they are already at your property. Our role is to help turn those requests into realistic arrangements.
We can discuss a one-off need or a broader working relationship, depending on your team’s priorities and the services available.
The way requests are communicated, approved and followed up is agreed with your property. We do not assume access to guest information or speak on behalf of your hotel without an appropriate arrangement.
Support around the requests your guests make.
Champagne visits and tastings
Help identifying suitable houses or estates and coordinating reservations according to the guest’s interests and available time.
Private days and experiences
Personalized itineraries that can bring visits, meals and other arrangements together.
Transportation
Requests for private transfers or a driver around a guest’s itinerary, with vehicle and service details checked in advance.
Restaurants and personal requests
A table for an occasion, a surprise or another need that benefits from local coordination.
A working relationship built around clear roles.
01
Understand your needs
We discuss your property, your guests and the requests for which you would like support.
02
Agree on the process
We define how inquiries are introduced, what information is needed, who approves arrangements and how costs and communications are handled.
03
Coordinate each request
The guest’s wishes and the agreed process guide the arrangements. Availability and provider conditions remain specific to each service.
Are you planning a Champagne visit for a client?
If you are a travel advisor, agency or another travel professional, we welcome a conversation about the support you are looking for in the region.
Share the outline of the visit, the guest’s interests and the way you would like to work together. We will discuss whether the request fits our services and how the respective roles could be defined.
Any commercial arrangement, communication process or financial terms must be agreed separately.
Before we work together.
Can we introduce a single guest request?
Yes. Contact us with the outline so we can discuss the possibilities and the appropriate communication process.
Do you replace our hotel’s concierge or reception team?
The role is agreed with your property. Support can be discussed around specific requests or needs rather than assuming one fixed model.
How are fees and responsibilities defined?
Commercial terms, the scope of assistance and the role of each provider are discussed before working arrangements are confirmed.
Let’s talk about your guests’ experience.
Tell Benjamin about your property or business and the support you have in mind.