A PERSONAL POINT OF CONTACT
The details of your stay, thoughtfully arranged.
A restaurant that suits the occasion. A surprise prepared with care. Help arranging a request that doesn’t fit a standard itinerary.
Our concierge services make it easier to bring the practical and personal details of your time in Champagne together.
What can we help you arrange?
Restaurant reservations
Finding the right table is about more than a name. We consider your tastes, the atmosphere, your budget and the rest of your plans, then help coordinate the reservation.
Tailor-made requests
Celebrations, personal surprises, cultural visits or something more particular. Share your idea and we will discuss what can be explored with suitable local professionals.
Champagne shipping
Would you like to send bottles home? We can connect you with a specialist agency that will advise on the destination, packaging, quotation and shipping arrangements.
A recommendation should feel right for you.
We begin by listening. A useful suggestion depends on the people traveling, the time available and what you want the experience to feel like.
Once we understand your request, we discuss the options and the arrangements involved. Where other providers are needed, we clarify their role and the conditions relevant to the service.
Our aim is to make the process clearer and more personal, while keeping you informed about what is being arranged and what needs your approval.
One request or a more complete stay.
You can ask for an individual service without booking a full day of experiences. You may also bring several arrangements together: a visit, transportation, a restaurant and a personal celebration.
If you already have reservations, tell us about them. We will take your existing plans into account when discussing how we can help.
The scope and cost of our involvement are explained in the proposal for your request.
Before you get in touch.
Do I need to stay at a partner hotel?
You can contact us directly to discuss your visit. If your hotel recommended us, you are welcome to mention it when you make your request.
Is a concierge request always free?
The applicable fees and any third-party costs are explained for the service requested. Please do not assume that every arrangement is complimentary.
Can you help outside Champagne?
Tell us where you need assistance. We will discuss whether the request falls within the support we can provide and any partners involved.
Can you guarantee a particular reservation?
Reservations depend on the establishment’s availability and conditions. We will discuss alternatives when a preferred option cannot be secured.
GOOGLE REVIEWS
The moments our guests remember.
Read what guests have shared about their experience with My Champagne Concierge.
EXCELLENT
Based on 9 reviews
Posted on Google![]()
Adrianna BlaulTrustindex verifies that the original source of the review is Google.
Best experience of tour. Discussion of history , the landscape and what makes this région special. Tasting superb. Merci Benjamin and Pierre EmmanuelPosted on Google![]()
AR CTrustindex verifies that the original source of the review is Google.
Benjamin is amazing at what he does! He got us a last minute reservation at Ruinart for a blanc de blancs champagne tour for 3! He communicates beautifully and clearly, clears all doubts and makes the whole booking process so seamless ! With most of the champagne houses sold out and fully booked when we got to reims, Benjamin was a saving grace and made our trip a delight! He is certainly well connected and a pleasure to talk to, very knowledgeable as well!Posted on Google![]()
Guillaume DzitkoTrustindex verifies that the original source of the review is Google.
Benjamin is absolutely wonderful as a concierge and as a human being! If i could give 10 stars I wouldPosted on Google![]()
Nicole FisherTrustindex verifies that the original source of the review is Google.
Thank you Benjamin for professional and efficient services provided. Your knowledge and your networks made our visit to Champagne memorable and hassle free.Posted on Google![]()
josh polesTrustindex verifies that the original source of the review is Google.
Benjamin was so helpful and arranged great tours for us.Posted on Google![]()
Theresa SchneckenreitherTrustindex verifies that the original source of the review is Google.
Super Service! Wir haben Benjamin per Whatsapp geschrieben, was wir uns für den nächsten Tag wünschen und innerhalb kurzer Zeit war der fertige Plan da. Am Tag des Ausflugs hat alles so funktioniert, wie von Benjamin angekündigt. Preis, Leistung - alles super. Es war ein sehr schöner Tag!Posted on Google![]()
Kieran EwaldTrustindex verifies that the original source of the review is Google.
An Unforgettable VIP Experience with Benjamin from My Champagne Concierge SUMMARY: Benjamin from My Champagne Concierge in Reims provided an unforgettable VIP experience, effortlessly handling everything from transfers and tours to bar and restaurant reservations. His professionalism, friendliness, and incredible connections made our trip seamless and luxurious. Highlights included securing an exclusive English tour at Ruinart and arranging a private tasting with a top wine producer. We always felt like his top priority, and we're excited to explore more of his exceptional services in the future. Highly recommended for a once-in-a-lifetime Champagne region experience. FULL REVIEW: From the moment we arrived in Reims, Benjamin from My Champagne Concierge turned our trip into an unforgettable VIP experience. We discovered Benjamin through our hotel, and from the very first contact, his impeccable communication set the tone for our entire stay. Benjamin's professionalism, friendliness, and passion were evident from the start. He was always 10 steps ahead, ensuring that nothing was ever an issue. His connections and knowledge of the Champagne region went beyond our highest expectations. One standout moment was when we struggled to book an English-speaking tour at Ruinart, our favorite champagne house. Despite our efforts, we could only secure a French-speaking tour. Within minutes of contacting Benjamin, he miraculously arranged an earlier English-speaking tour for us. This level of service was just a glimpse into the extraordinary experience he provided. Benjamin handled everything with ease, from transfers and half-day tours to local knowledge and reservations. He also assisted with bar and restaurant reservations, ensuring each venue was of great quality and prepared to spoil me for my birthday. He worked exceptionally hard to make us feel like his only VIP clients, despite managing numerous others with competing priorities. With Benjamin, we always felt cool, calm, and collected. The pinnacle of our trip was a private tasting and tour with one of the top wine producers in Reims, arranged exclusively by Benjamin. This unique experience was incredible and something we would never have achieved on our own. We feel we barely scratched the surface of his services, as he often mentioned many other offerings and exciting plans for the future. If you're planning a visit to the Champagne region, I cannot recommend Benjamin from My Champagne Concierge highly enough. His dedication to providing a unique and luxurious experience is unparalleled. Reach out to Benjamin to transform your trip into a once-in-a-lifetime journey through Champagne.Posted on Google![]()
ClaTrustindex verifies that the original source of the review is Google.
Une très belle journée passée avec Benjamin qui est aux petits soins pour ses clients, nous avons aussi apprécié sa très grande connaissance sur le vignoble, de bons conseils sur les bonnes adresses gastronomiques, et sur la région de Reims et Épernay en général. Nous sommes enchantés de notre journée, tout le programme était vraiment parfait 😊 Au plaisir de se revoir, Clarisse et Pierre
What would make your stay easier?
Tell us the detail you would like help with, from a single reservation to a more personal request.